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Speedy Cutover Service, SXS switching cutover to ESS filmed live at Glendale CA central office, 1984

AT&T Tech Channel · Youtube · 78 HN points · 2 HN comments
HN Theater has aggregated all Hacker News stories and comments that mention AT&T Tech Channel's video "Speedy Cutover Service, SXS switching cutover to ESS filmed live at Glendale CA central office, 1984".
Youtube Summary
A brief but surprisingly exciting 1984 video showing the preparation and live, real-time cutover from Step By Step switching system (SXS) to a new electronic switching system (ESS) in Glendale, California.

Western Electric offered the Speedy Cutover Service to switching offices throughout the Bell System. Western Electric installers would visit a facility and prepare it, installing the new equipment inside the facility. They would identify and mark the existing cables that would need to be cut, then prepare employees for the cutover to the new ESS system.

Previously a cutover from step-by-step (or from crossbar service) to ESS would take many frantic minutes, upwards of an hour, during which time active telephone service would be lost mid-call. With the speedy cutover service – 51 installers simultaneously cutting 927 cables as fast as possible, all on cue – the interrupted service could be brought down to well under a single minute.

The climax here is unquestionably the moment of truth, the cutting of the cables, which is shown in real time. After making sure no emergency calls are underway, and with a shout of "Let's cut it!" the race is on, with three camera set-ups and a disco score capturing and preserving the moment of truth.

Footage Courtesy of AT&T Archives and History Center, Warren, NJ
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Hacker News Stories and Comments

All the comments and stories posted to Hacker News that reference this video.
Feb 16, 2022 · 1 points, 0 comments · submitted by jeffrallen
May 30, 2021 · 65 points, 26 comments · submitted by tosh
EVdotIO
The entire AT&T archive channel is really fascinating. There is something about phone switching systems that scratches that nerd itch for me.
walrus01
Researching the full extent of the old AT&T long lines network, the AUTOVON network, L3 carrier systems is a very deep rabbit hole to go down. It's a combination of all the major pre fiber Intercity telecom links in north America plus a lot of amazing military grade underground bunkers in some key locations.
t3rabytes
Are there any books on it?
walrus01
there's a guy who published a photo book:

https://99percentinvisible.org/article/vintage-skynet-atts-a...

but I think most of the info is online and from internet-based hobbyists and retired AT&T long lines people who staffed some of these sites.

jchulce
These old ESS switches are currently being retired en masse in favor of packet-based softswitches. For example, see the Verizon network disclosures page [1]. Every listing for "Planned Network Change" or "Switch Retirement" is another 5ESS or DMS100 being ripped out.

[1] https://www.verizon.com/about/terms-conditions/network-discl...

timthorn
Not quite - there are a bunch of CS2K retirements listed there, which was the soft switch evolution of the DMS100. I'm personally a little sad about those retirements as my first professional job was on the small team at Nortel developing the prototype of a DMS100 call server controlling a packet switch fabric. We started with ATM but moved to Ethernet when it became clear that was going to be the packet fabric of choice. Still, it's had a good innings and they were fun times.
larrywright
I hadn't heard the name Nortel in a long time - I used to work for a company that had a lot of Nortel phone switches. Wikipedia says that they're now defunct, which makes me a little sad.
runlevel1
The dot-com bubble, mismanagement, and accounting shenanigans took it from being ~1/3 of the entire value of the Toronto Stock Exchange and an employer of almost 100K employees to bankruptcy within the span of a decade.
sneak
Packet switched voice was such a mistake. Even under great conditions it is ROUTINELY worse than the worst days of circuit switched and TDM.

Kids these days will never know how great phones worked in the 80s and 90s. Fuck.

Give me that circuit switched reliability over high res audio with occasional/intermittent/unavoidable packet loss and jitter any day of the week.

heisenbit
Who cares about reliability, it is not as if lives depend on it. /s

If I look at the availability of phone service in my home (German metro area, cable) it is way below anyone would gave dared to provide in the TDM/ISDN times. I strongly believe only the redundancies people have with also having a mobile phone has allowed this to continue with lives being lost and regulators clamping down.

Symbiote
Are there statistics, or is this personal experience?

I've never had a landline phone fail, but I also haven't had one for about 12 years.

cafard
I have had a landline phone fail--a tree fell over on the next block down and took the wires along. Also, many years ago, I was in a building where we found the phones would work without power, but they wouldn't ring. While waiting to go home, we would resort to "polling"--pick up a line and see whether anyone was on it.
walrus01
Yeah, but also in an era of vastly less inter city capacity for long haul. Properly implemented Opus on a network with under 1% packet loss sounds great.
sneak
Yeah but how often are two people connected by networks that maintain <1% PL and low jitter for the entirety of a length of a call?

I'm thinking of just shipping 79xxs to my close friends and telling them to plug them directly into their routers, but even that will go to shit around 20:00 local as their residential networks overload.

walrus01
The weakest link is absolutely the residential class last mile contended access networks. I've regularly seen 0.00% packet loss for weeks at a time on business class connections between two points in the continental US, but when one end is slightly flaky, all bets are off.
dayofthedaleks
The holiday bombing in Nashville provided clear evidence of what we've lost in terms of PSTN resiliency. I don't think there would have been region-wide loss of service for greater than 24 hours in say 1994.
whalesalad
This is so cool, Glendale is my home town. I always wondered what the inside of those big huge windowless buildings looked like.
Tempest1981
This surprised me, at 2:08

"These cable cutters are sharpened in such a manner that they will cut a clean cut through these, and will not cause any shorts"

Seems like there would still be brief millisecond shorts? But maybe that's ok?

anotha1
Probably just trying to avoid continued shorts from wires that are torn apart instead of cleanly cut.
lalalalala777
No rollback plan here.
tibbydudeza
Give new meaning to the term "we are cutting over".
ehayes
Or is it in fact the original meaning? (Genuinely curious)
function_seven
Yeah, pretty sure this is the literal origin of the term. Or closer to it anyway.
runlevel1
So far, the only dictionary I see with any hint at the etymology (apart from saying it's cut + over) is Wiktionary.

From: https://en.wiktionary.org/wiki/cutover

3. The process of quickly replacing a telephone switchboard, in which the connections are duplicated to the new machine and the original connections are then suddenly disconnected.

1913: Bell Telephone News, vol. 2, no. 7, page 18:

> After the heat coils were pulled on the old main frame, the remaining step was merely to pull the wooden plugs on the new switchboard by the strings attached to them (which are bunched together) upon a signal given from the old terminal room, indicating the removal of the heat coils above mentioned. By this means the cut-over was accomplished almost momentarily, the process occupying not over two seconds’ time.

Surprisingly, many dictionaries don't have this sense of the word at all.

EDIT 1: Changed the dictionary from Wordsense to Wiktionary since that's where they were getting it from.

EDIT 2: Interestingly, articles in "Bell Telephone News" also use the term "cut into service":

> Two telephone exchanges which the Western Electric Company has been installing in Pekin, China, were cut into service on April 2

> In June, 1910, the second unit (Belmont) B board was cut into service

> Cut-Over at Watertown - The New York Telephone Company's new exchange at Watertown, NY, has been cut into service.

I wonder if "cut into" refers to splicing. Or, it could just be that "cut into" naturally emerged because "cut over" didn't adequately capture the case where no previous connection existed.

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wsh
This Usenet thread (1991) explains more about the procedure:

https://yarchive.net/phone/cutover.html

op00to
Thanks, this is good content!
Mar 29, 2021 · 1 points, 0 comments · submitted by tekromancr
Ma Bell had some ill ill communication. Those were the days, when the real paperclip payphone trick still worked. I'm not even sure pay-phones still exist in the Western world unless they're Tardises.

Btw, here's a video from her vault about an actual cutover done in 45 seconds with a few dozen folks with big garden cutters: https://youtu.be/saRir95iIWk

PS: I'm so old, I remember the days of operators, telephone books and fingers doing the walking. :) Speaking of old meets new, I recently used an antique rotary phone that's built into a brass end-table to diagnose an Xfinity VOIP call issue. It still works.

Feb 05, 2020 · 1 points, 0 comments · submitted by neic
Jan 25, 2020 · 1 points, 0 comments · submitted by nudgeee
Dec 17, 2019 · 1 points, 0 comments · submitted by JJarrard
Dec 14, 2019 · 3 points, 0 comments · submitted by code4tee
Dec 12, 2019 · 1 points, 0 comments · submitted by teh_klev
There's an old AT&T video showing the careful coordination and huge amount of manpower needed to upgrade a single telco switch. They had rows of workers with cable cutters, in order to literally cut the entire service over to the new equipment. Total downtime was just 47 seconds.

(And even during the cutover, they're careful not to interrupt any emergency calls.)

https://www.youtube.com/watch?v=saRir95iIWk

setquk
That was absolutely amazing. Thanks for posting.
the_duke
So, what exactly happened there?

Where were the signals going after the cables have been cut?

Animats
The new switch was connected to each line in parallel with the old switch, but it was able to ignore incoming signals until told to take over. The old switch was hard wired enough that it could not be remotely commanded to have no effect on incoming signals. The line relay attached to each line had to be physically cut out of circuit.
None
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camtarn
That is spectacular - thanks for the link!
DanBC
I love the "DON'T TOUCH THIS" post it at 3:55
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